{"id":18,"date":"2026-04-27T12:58:43","date_gmt":"2026-04-27T09:58:43","guid":{"rendered":"https:\/\/e-reserve.eu\/?page_id=18"},"modified":"2026-10-04T12:42:47","modified_gmt":"2026-10-04T09:42:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/e-reserve.eu\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<h2>1. Responsable du traitement<\/h2>\n<p>Le responsable du traitement des donn\u00e9es personnelles est l\u2019entreprise individuelle MEMET OGLOU HUSSIAN HASSAN (NIF 146151580, Registre des entreprises de l\u2019Alexandropol, GEME 130750121000, Malgaron 10, 68132 Alexandropol).<br \/>\nEmail : <a href=\"mailto:info@e-reserve.eu\">info@e-reserve.eu<\/a><\/p>\n<h2>2. Donn\u00e9es que nous collectons<\/h2>\n<p>Nous collectons les donn\u00e9es suivantes lors de l\u2019utilisation de la plateforme et de l\u2019application E-reserve.eu pour Android :<\/p>\n<ul>\n<li><strong>D\u00e9tails du compte:<\/strong> Nom, email, t\u00e9l\u00e9phone.<\/li>\n<li><strong>Donn\u00e9es de r\u00e9servation :<\/strong> Date, heure, lieu, nombre de personnes.<\/li>\n<li><strong>Situation g\u00e9ographique :<\/strong> Position exacte ou approximative, uniquement si vous la fournissez, afin que les entreprises proches soient affich\u00e9es et que l'appel soit fait par taxi. Vous pouvez la d\u00e9sactiver \u00e0 tout moment dans les param\u00e8tres de votre t\u00e9l\u00e9phone et \u00e9crire manuellement l'adresse. Elle n'est pas communiqu\u00e9e \u00e0 des tiers.<\/li>\n<li><strong>Donn\u00e9es de paiement :<\/strong> Ils sont trait\u00e9s exclusivement par Alpha Bank (via Nexi) et PayPal. Les donn\u00e9es de la carte ne sont pas stock\u00e9es sur nos serveurs.<\/li>\n<li><strong>Donn\u00e9es techniques :<\/strong> IP, type de navigateur, cookies techniques et, uniquement avec votre consentement, cookies d\u2019analyse (Google Analytics) et de marketing (Google Ads, Meta).<\/li>\n<\/ul>\n<h2>3. Objet de traitement<\/h2>\n<p>Les donn\u00e9es sont utilis\u00e9es exclusivement pour :<\/p>\n<ul>\n<li>Fourniture de services de r\u00e9servation.<\/li>\n<li>Affichage des entreprises proches et service de r\u00e9servation de taxis.<\/li>\n<li>Envoi de confirmations et de rappels.<\/li>\n<li>Am\u00e9lioration de la plateforme.<\/li>\n<li>Conformit\u00e9 avec les obligations l\u00e9gales.<\/li>\n<\/ul>\n<h2>4. Partage des donn\u00e9es<\/h2>\n<p>Vos donn\u00e9es <strong>Ils ne sont pas vendus<\/strong> \u00e0 des tiers. Elles ne sont communiqu\u00e9es qu'\u00e0:<\/p>\n<ul>\n<li>Dans l\u2019entreprise pour laquelle la r\u00e9servation a \u00e9t\u00e9 effectu\u00e9e (nom, t\u00e9l\u00e9phone).<\/li>\n<li>Aux fournisseurs de services de paiement (Alpha Bank \/ Nexi, PayPal) pour le traitement des transactions.<\/li>\n<\/ul>\n<h2>5. Droits des personnes concern\u00e9es (RGPD)<\/h2>\n<p>Vous avez le droit :<\/p>\n<ul>\n<li><strong>Acc\u00e8s :<\/strong> Recevoir une copie de vos donn\u00e9es.<\/li>\n<li><strong>Correction :<\/strong> Corriger des donn\u00e9es inexactes.<\/li>\n<li><strong>Suppression :<\/strong> Demander la suppression de votre compte.<\/li>\n<li><strong>Portabilit\u00e9 :<\/strong> Recevoir vos donn\u00e9es sous une forme structur\u00e9e.<\/li>\n<li><strong>Contre-mesure :<\/strong> Refuser le traitement \u00e0 des fins de marketing.<\/li>\n<\/ul>\n<p>Pour exercer vos droits : <a href=\"mailto:info@e-reserve.eu\">info@e-reserve.eu<\/a><\/p>\n<h2>6. Conservation des donn\u00e9es<\/h2>\n<p>Les donn\u00e9es de r\u00e9servation sont conserv\u00e9es pendant 5 ans (obligation fiscale). Les donn\u00e9es des comptes inactifs sont supprim\u00e9es apr\u00e8s 3 ans d\u2019inactivit\u00e9.<\/p>\n<h2 id=\"delete-account\">7. Suppression du compte et des donn\u00e9es<\/h2>\n<p>Pour supprimer votre compte sur E-reserve.eu (site web et application Android) :<\/p>\n<ol>\n<li>Envoyez un courriel \u00e0 <a href=\"mailto:info@e-reserve.eu?subject=\u0394\u03b9\u03b1\u03b3\u03c1\u03b1\u03c6\u03ae \u03bb\u03bf\u03b3\u03b1\u03c1\u03b9\u03b1\u03c3\u03bc\u03bf\u03cd\">info@e-reserve.eu<\/a> du courriel de ton compte, intitul\u00e9 \u00ab Suppression du compte \u00bb.<\/li>\n<li>Vous recevrez une confirmation et le compte sera supprim\u00e9 dans les 30 jours.<\/li>\n<\/ol>\n<p><strong>Ils sont supprim\u00e9s :<\/strong> Nom, adresse e-mail, t\u00e9l\u00e9phone, favoris et donn\u00e9es de localisation.<br \/>\n<strong>Ils sont conserv\u00e9s :<\/strong> Seuls les donn\u00e9es de r\u00e9servation\/factures pour 5 ans, en raison d\u2019une obligation fiscale.<\/p>\n<p>Vous pouvez \u00e9galement demander la suppression de certains donn\u00e9es uniquement, sans supprimer votre compte, de la m\u00eame mani\u00e8re.<\/p>\n<p><em>La derni\u00e8re mise \u00e0 jour : Octobre 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u03a5\u03c0\u03b5\u03cd\u03b8\u03c5\u03bd\u03bf\u03c2 \u0395\u03c0\u03b5\u03be\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1\u03c2 \u03a5\u03c0\u03b5\u03cd\u03b8\u03c5\u03bd\u03bf\u03c2 \u03b5\u03c0\u03b5\u03be\u03b5\u03c1\u03b3\u03b1\u03c3\u03af\u03b1\u03c2 \u03c4\u03c9\u03bd \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ce\u03bd \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03c9\u03bd \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03b1\u03c4\u03bf\u03bc\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c7\u03b5\u03af\u03c1\u03b7\u03c3\u03b7 \u039c\u0395\u039c\u0395\u03a4 \u039f\u0393\u039b\u039f\u03a5 \u03a7\u039f\u03a5\u03a3\u0395\u0399\u039d \u03a7\u0391\u03a3\u0391\u039d (\u0391\u03a6\u039c 146151580, \u0394\u039f\u03a5 \u0391\u03bb\u03b5\u03be\u03b1\u03bd\u03b4\u03c1\u03bf\u03cd\u03c0\u03bf\u03bb\u03b7\u03c2, \u0393\u0395\u039c\u0397 130750121000, \u039c\u03b1\u03bb\u03b3\u03ac\u03c1\u03c9\u03bd 10, 68132 \u0391\u03bb\u03b5\u03be\u03b1\u03bd\u03b4\u03c1\u03bf\u03cd\u03c0\u03bf\u03bb\u03b7). Email: info@e-reserve.eu 2. \u0394\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03c0\u03bf\u03c5 \u03a3\u03c5\u03bb\u03bb\u03ad\u03b3\u03bf\u03c5\u03bc\u03b5 \u03a3\u03c5\u03bb\u03bb\u03ad\u03b3\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b1 \u03b1\u03ba\u03cc\u03bb\u03bf\u03c5\u03b8\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03ba\u03b1\u03c4\u03ac \u03c4\u03b7 \u03c7\u03c1\u03ae\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 \u03b5\u03c6\u03b1\u03c1\u03bc\u03bf\u03b3\u03ae\u03c2 E-reserve.eu \u03b3\u03b9\u03b1 Android: \u03a3\u03c4\u03bf\u03b9\u03c7\u03b5\u03af\u03b1 \u03bb\u03bf\u03b3\u03b1\u03c1\u03b9\u03b1\u03c3\u03bc\u03bf\u03cd: \u038c\u03bd\u03bf\u03bc\u03b1, email, \u03c4\u03b7\u03bb\u03ad\u03c6\u03c9\u03bd\u03bf. \u0394\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03ba\u03c1\u03ac\u03c4\u03b7\u03c3\u03b7\u03c2: \u0397\u03bc\u03b5\u03c1\u03bf\u03bc\u03b7\u03bd\u03af\u03b1, [&hellip;]<\/p>\n","protected":false},"author":67,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 \u2014 E-Reserve<\/title>\n<meta name=\"description\" content=\"\u03a0\u03ce\u03c2 \u03b4\u03b9\u03b1\u03c7\u03b5\u03b9\u03c1\u03b9\u03b6\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c4\u03b5\u03cd\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ac \u03c3\u03bf\u03c5 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03c3\u03c4\u03b7\u03bd \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1 E-Reserve.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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