1. Data Controller
The controller of personal data is the sole proprietorship MEMET OGLO HOUSSEIN HASSAN (Tax ID 146151580, Tax Office of Alexandroupolis, Tax Identification Number 130750121000, Malgaron 10, 68132 Alexandroupolis).
E-mail: info@e-reserve.eu
2. Data We Collect
We collect the following data when using the platform:
- Account details: Name, email, phone.
- Booking details: Date, time, place, number of people.
- Payment details: They are processed exclusively by Stripe/PayPal — they are not stored on our servers.
- Technical data: IP, browser type, technical cookies.
3. Purpose of Processing
The data is used exclusively for:
- Provision of reservation services.
- Sending confirmations and reminders.
- Improving the platform.
- Compliance with legal obligations.
4. Data Sharing
Your data not for sale to third parties. Only:
- To the business for which the reservation was made (name, telephone number).
- To payment providers (Stripe, PayPal) for transaction processing.
5. Subject Rights (GDPR)
You have the right:
- Access: Receive a copy of your data.
- Correction: Correct inaccurate data.
- Delete: Request deletion of your account.
- Portability: Get your data in a structured format.
- Opposition: Object to processing for marketing purposes.
To exercise rights: info@e-reserve.eu
6. Data Retention
Reservation data is kept for 5 years (tax obligation). Inactive account data is deleted after 3 years of inactivity.
Last updated: April 2026
