How you work as a Click Taxi driver

1. Driver registration & subscription

To accept trips you need an active driver subscription. Everything starts from the Click Taxi Driver page.

1. If you do not have an account: press "I don't have an account — Register" (it brings you back to /driver/ afterwards).
2. If you do, sign in.
3. On the "Become a Click Taxi driver" card you see the subscription price and for how many days it is valid (e.g. 10 € for 30 days — or "Free" if the platform has set it that way).
4. Press "Continue to checkout" (or "Activate free subscription"). The subscription goes into the checkout as a product and you pay normally.
5. As soon as payment is completed, your account becomes a Click Taxi Driver and the driver console opens. You see "You are now a Click Taxi driver! 🚕".

2. Signing in to the driver console

After the subscription, the Click Taxi Driver page shows the driver console. Everything is done from here.

3. Details & location permission

Before you go online you need two things:

3.1 Your details (required)

• Taxi number (roof) — e.g. 1234.
• Driver name.

Press "Save". Without these two you cannot go available (the customer sees them as soon as you accept).

3.2 Location consent (required)

On the "Location sharing" card, tick: "I consent to sharing my location with the customer for the duration of the trip. My location is cleared when I go offline."

4. How I go available (online)

1. Press "🔊 Test sound" to set the volume — this way you will hear new trips.
2. Press "Go online". The status becomes "Online — available".
3. The screen stays on while you are online (see "💡 The screen stays on").

To stop, press "Go offline"; your location is cleared.

5. How a trip comes in and how I accept it

• When there is a customer near you, a "New trip" card appears with "From:", "To:", distance and (if available) an estimate.
• The phone rings and vibrates, and a countdown runs (default ~20 seconds).
• Press "Accept" to take it or "Decline". There is no automatic acceptance — if you do not press "Accept" within the time, the offer is lost.

6. On the trip: "I have arrived" & completion

• After accepting you see the customer's name, the "From:"/"To:" addresses, a "📞 Customer" link and "🧭 Navigate" (opens Google Maps — first to the pickup, then to the destination).
• When you reach the pickup, press "I have arrived" — the customer is notified (they see "Your driver has arrived").
• At the end press "Complete trip".

7. Cancelling a trip

If needed, press "Cancel trip" — you are released and the customer is informed. Use it only when necessary.

8. Common problems

I cannot go online

Check: (a) that the subscription is active ("Your subscription has expired" → Renew), (b) that you have filled in the taxi number + name, (c) that you ticked the location consent.

I do not hear the new trips

Press "🔔 Enable sound" and "🔊 Test sound". Keep the screen on while you are online.

The customer does not see my location

Grant location permission. Inside the app, enable location for e-reserve from your phone settings (see section 3.2).

I missed an offer

Offers have a limited acceptance time. Stay online with the sound active so you can catch them in time.

I am a passenger

See the Passenger Guide.